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To meet the challenges of this “hybrid” working mode, as the survey finds, further changes from management are needed, such as the co-ordination of schedules to encourage a sufficient degree of inperson interaction, and further investment in ICT tools and skills as well as more soft skills to master online communication.

[Susan Rose, Karim Badr, Lydia Fletcher, Tara Paxman, Pippa Lord, Simon Rutt, Ben Styles and Liz Twist – Education Endowment Foundation, December 2021.]

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